sales training increases income
How to be a Professional Salesperson.©
Free Video Series

Sales Training - The sound and tone of your voice.

Don't forget - Onsite training too!  A tailored, one-day workshop.
This includes all per diem and materials for up to 10 sales reps and/or sales managers.
Click here for details and jumpstart your sales with this year's award-winning training.

 

You may think you know what you sound like but unless you’ve recorded yourself you really don’t.  I’ve recorded sales reps’ conversations with customers only to hear them tell me afterward, they couldn’t believe it was them talking.  More interestingly, they would say things like, “I didn‘t realized I sounded so timid, or loud or so vague.”               

The sound and tone of your voice is especially important if you use the phone to make your living.  When you make a call you need to sound:

·         Calm

·         Confident

·         Knowledgeable

·         Happy

·         Business-like


If you’re serious about being a sales professional start recording yourself.  Record yourself when you’re practicing cold calling or as a dress rehearsal for the big closing call.  Then, record yourself on the call with your prospect or customer.  One of the great things about recording yourself is that you have instant feedback.  Part of any good system is to deliver the feedback right away.  Over time (even minutes) feedback loses its effectiveness. 

Note:  In some states, it is illegal to record a conversation without letting the other person know they are being recorded.  I am not suggesting that you do anything illegal, in any way.  Use this practice and self-improvement tool the best way it’s practical.

Sales Homework – This week break out whatever recording mechanism you have available and start recording and listening to yourself.  It will take your game up a couple notches.  It just might make the difference between winning and losing.

Sales Managers – Do what you can to put a recording system in place.  Then, insist on having your sales reps record themselves.  This is a tremendous coaching opportunity.  It can also give you great insight into the deals your reps are working on along with what’s working and what is not, with those deals.  You may hear a pattern.         Read more...   

Sales Training

 

Read this complete lesson, and the other 261 money-making
sales training lessons, by clicking here sales training workshop

                      Click here to go back to the complete list of sales training videos.

          


          



Contact Mr. Bernstein for speaking, training and consulting engagements by clicking
here.

twitter for sales training    Facebook - sales training courses    LinkedIn for sales training

Sales Getters Home Page

© 2012 Louie Bernstein . Copyrighted material.  All rights reserved.

Protected by Copyscape Online Infringement Checker